While designing and ordering a custom rug is an exciting journey, it can also be a daunting process. From design and pom selection to rendering and sampling, our team of experts will walk you through the whole thing, sending you progress photos and updates along the way so you can see firsthand the artistry and hard work that goes into this beautiful craft. If custom is the route you are going, here is a brief outline of what to expect.
The process of customizing a rug starts with the selection of a design. We can help our clients select an existing design that we will customize to fit a specific size, color palette, or type of material.
Sometimes, our clients have unique ideas themselves. These can be some of our most favorite and most collaborative projects. A client might have a sketch, a series of inspiration images, or even photography that they want to turn into a rug. We work closely with our clients to ensure we adhere to copyright rules and regulations, then we create renderings that turn their unique visions into reality. A small custom fee applies to this type of project for the additional time required for rendering and mapping.
Next, we will look at the rug together with the client and select poms for each section of the rug based on fabrics, paint colors or any other objects currently in the space. When customizing an existing design, sometimes we keep some existing colors, and other times, the entire rug is recolored.
Not only can we customize the color of your rug, but we can also help you select the best material and weave for your application. Learn more about our custom options here.
Once the rug design and colors have been selected, we use that and the size needed to create a custom rendering to illustrate the scale and color of the rug for approval. The color is not 100% accurate in the renderings as it is impossible to control screen colors, but it gives a good idea. The rendering is used mostly to obtain approval on overall design and scale. This process can take anywhere from 1-5 days depending on the intricacy of the design.
Once the rendering is approved, we move onto the strike-off phase. We look at the rendering together with our clients and select an area of the rug that is usually 2’ x 2’ or 2’ x 3’. We take this section and have our vendors weave a sample of that area for the client to approve before ordering a full-size rug. This phase can be skipped, but we encourage you to take the time, be patient, and go through this very important step. Because this is an extremely custom product, if the client waives the strike-off, we cannot take any returns. This process takes anywhere from 30-60 days depending on the vendor and the intricacy of the design.
Once the strike-off is approved, production of the full size rug begins! Our lead-times range from 2-9 months depending on size, weaving technique, and vendor. We love sending progress photos of your rug in process so you can see the artistry and hard work that goes into this beautiful craft.